Client Reviews
Client reviews and testimonials North West Hygiene
The cleaning contracts we deliver are judged by what our clients experience on site, not by what we say about ourselves. This page brings together client feedback, project case studies and accreditation evidence so that anyone considering working with us has something concrete to go on.
North West Hygiene works across commercial, industrial, data centre and construction environments in Ireland, the United Kingdom and continental Europe. Our ISO 9001:2015 certification means quality management is documented, independently audited and built into how we operate on every contract.
What our clients say
Client feedback comes from the people who work with us directly, facilities managers, operations directors, project managers and procurement teams. The comments below represent the kinds of environments we work in and the standards our clients expect us to meet.
Independent Client Reviews
Our Clients
Some of the clients we have worked with on a wide range of cleaning projects
Case studies from the field
Each project below outlines a specific cleaning challenge, how we approached it and what the outcome was for the client. Case studies are updated as new projects are completed.
Accreditations and certifications
Our work is governed by independently verified standards. These accreditations give clients an objective reference point and support internal procurement, compliance and audit requirements.
ISO 9001:2015 — Quality Management Systems
ISO 9001:2015 is the internationally recognised standard for quality management. It means our processes are documented, reviewed and externally audited on an ongoing basis. For facilities managers and procurement teams working in commercial, industrial and data centre environments, this provides verifiable evidence that the service delivered will consistently meet the agreed specification.
For more detail on what ISO 9001:2015 means in practice, visit the International Organization for Standardization.
ISO 14644 — Cleanroom and Controlled Environment Standards
ISO 14644 — Cleanroom and Controlled Environment Standards
ISO 14644 covers the classification, monitoring and operation of cleanrooms and controlled environments. This standard applies directly to our work in data centres, pharmaceutical facilities, bioscience settings and healthcare environments where particulate contamination and environmental conditions are critical.
For background on cleanroom classification under ISO 14644, see ISPE’s overview of controlled environments.
The clients we work with
North West Hygiene works with clients across the private and public sectors in Ireland and the United Kingdom. Our experience spans a wide range of environments and operational requirements.
Our client base includes organisations operating in the following environments:
Commercial offices and retail premises
Industrial manufacturing and processing facilities
Data centres and critical IT infrastructure
Construction sites and post-build environments
Healthcare and pharmaceutical facilities
BioScience and research settings
Why clients stay with North West Hygiene
Cleaning contracts are often awarded on price and lost on performance. The clients who return to us and refer us do so because of specific things we do consistently.
The same team, familiar with your site. We do not rotate staff without a good reason. A consistent team, familiar with your facility, your access requirements and your operational standards, delivers better results and reduces the risk of errors in complex or sensitive environments.
ISO 9001:2015 certified quality management. Our quality management system is independently certified. This gives procurement teams and compliance officers an external point of reference rather than asking them to rely on our word alone. The certification is available to view on request.
A written specification agreed before work begins. Every contract starts with a site assessment and a written scope of work. What is cleaned, how often, to what standard and how it is reported is confirmed in writing before the first visit. This protects both sides and supports your own internal audit and compliance requirements.
Direct access to the people running your contract. You do not go through a general enquiry line. You deal directly with the operations team at North West Hygiene. If something needs to be addressed, it is dealt with quickly by the people responsible for the contract.
Geographic coverage across Ireland and the UK. We cover Donegal, Dublin, Derry and the wider Republic of Ireland, as well as working with clients in the United Kingdom. If you have multi-site requirements or operate across locations, contact us to discuss how we can structure the service.
Leave a review
If you are an existing client of North West Hygiene and would like to share your experience, we would be really pleased to hear from you.
You can also contact the team directly at info@northwesthygiene.com or call +353 74 93 29827 to discuss your current contract or to arrange a site assessment for a new enquiry.
Frequently asked questions
The following questions appear regularly in search results for commercial and industrial cleaning services in Ireland and the UK. Each answer is written to reflect how North West Hygiene operates.
What accreditations does North West Hygiene hold?
North West Hygiene holds ISO 9001:2015 certification for quality management systems and operates to ISO 14644 standards for controlled and critical environments including data centres, cleanrooms and pharmaceutical settings. Both certifications are independently audited and documentation is available to clients on request.
How do I know the service will meet our compliance requirements?
Every contract begins with a site assessment and a written specification agreed before work starts. On completion, a service report is issued confirming what was delivered, by whom and when. Our ISO 9001:2015 certification means the quality management process behind every contract has been independently verified, which supports your own internal audit and procurement requirements.
Can I see examples of work completed for similar facilities?
Yes. Case studies from past projects are included on this page. If you would like to discuss a specific type of facility, sector or cleaning requirement, contact the team directly and we can talk through relevant examples in more detail.
Does North West Hygiene operate outside of Ireland?
Yes. We work across Ireland, the United Kingdom, and are developing operations in the Netherlands and Germany. If you have cleaning or hygiene requirements across locations or in European markets, contact us to discuss the specifics and we will confirm availability.
How do I get a proposal for cleaning services?
Contact us via the enquiry form on this page or call 083 200 7362. We begin with a site assessment rather than applying a standard rate, which means the proposal you receive reflects the actual requirements of your facility and the standard of service you need. There is no obligation to proceed.
How do I find a reliable commercial cleaning company in Ireland?
Look for a company with independently verified quality management, ISO 9001:2015 certification is the clearest signal that processes are documented and audited. Ask for named client references, check whether the company provides a written specification before work begins, and confirm they have experience in your specific type of facility. A company willing to carry out a site assessment before quoting is generally more thorough than one working from a standard rate card. You can review our accreditations and certifications and our commercial cleaning services for further detail.
What is included in an industrial cleaning contract?
A properly scoped industrial cleaning contract will cover the areas to be cleaned, the frequency of each task, the cleaning methods and products approved for use in your environment, reporting requirements, and how compliance with health and safety standards is documented. For environments with specific regulatory requirements, pharmaceutical, data centre, food production, the specification should reference the relevant standards and confirm how compliance is demonstrated and recorded. See our industrial cleaning services page for a full breakdown of what we cover.
How much does commercial cleaning cost in Ireland?
Commercial cleaning costs vary significantly depending on facility size, access requirements, frequency of service and the type of cleaning required. A standard office clean is priced differently from a controlled environment or post-construction clean. The most reliable way to get an accurate figure is to request a site assessment rather than a per-square-metre estimate. Visit our commercial and retail cleaning page or contact North West Hygiene directly for a written proposal based on the actual requirements of your premises.
What cleaning standards apply to data centres?
Data centre cleaning should comply with ISO 14644, which governs cleanroom and controlled environment classification, monitoring and operations. Cleaning specifications should address particulate contamination, electrostatic discharge risk, approved cleaning agents, entry and exit procedures for controlled zones, and post-clean reporting. Equipment downtime windows need to be agreed in advance and the cleaning team must be briefed on critical infrastructure and restricted access areas before any work begins. Read more on our data centre cleaning services page.
Is a cleaning company with ISO 9001 better than one without?
ISO 9001:2015 certification means a cleaning company’s quality management system has been independently audited and verified. It does not guarantee a perfect service, but it does mean that processes, staff training, documentation and complaint handling are structured and reviewed on an ongoing basis. For B2B procurement and facilities management teams, it provides an external reference point that reduces the risk of engaging a company that cannot demonstrate consistent standards. View our accreditations for full certification details.
What is the difference between deep cleaning and routine cleaning?
Routine cleaning maintains day-to-day hygiene in a facility, sweeping, mopping, surface wiping, bin emptying and similar tasks carried out on a regular schedule. Deep cleaning is a more intensive process that addresses areas not covered in routine visits, including behind and beneath equipment, internal duct systems, high-level surfaces, fabric and upholstery, and any areas requiring specialist treatment such as biofog or steam. Deep cleaning is typically scheduled periodically or following specific events such as construction, contamination incidents or facility audits. See our dedicated deep cleaning services page for more information.
Can a cleaning company work across multiple sites in Ireland and the UK?
Yes, provided the company has the operational capacity and geographic coverage to do so. North West Hygiene works across Ireland and the United Kingdom and can structure multi-site contracts for clients with premises in multiple locations. If you have facilities across different regions or countries, contact us to discuss how we can coordinate service delivery, reporting and contract management across all sites. Our industrial cleaning and commercial cleaning services are available at scale across both territories.
Request a free site assessment
If you would like to discuss your cleaning or hygiene requirements, the team at North West Hygiene is available to visit your site, assess your needs and provide a written proposal with no obligation.
Call 083 200 7362 or complete the form below and we will be in touch to arrange a convenient time.